Standard Terms & Conditions

Last updated AUGUST 2017

Your subscription

Crinkling News is a publication of Crinkling News Pty Ltd and is distributed on a weekly basis, 48 weeks a year in all States and Territories of Australia. Crinkling News is not published from the week following Christmas until the week of Australia Day.

Standard subscriptions packages are offered on a 6 month or 12 month basis and include both paper issue and some digital content which are complementary and may differ at Crinkling News’ discretion from week to week.

Use and copyright

Subscriptions (including digital access) are for single person or immediate family use only. Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the content on this website or in any the Crinkling News paper editions, including files downloadable from this website, without the permission of the copyright owner.

The Australian Copyright Act allows certain uses of content subject to copyright without the copyright owner’s permission. This includes uses by educational institutions and by Commonwealth and State governments, provided fair compensation is paid. For more information, see www.copyright.com.au.

The owners of copyright in the content on this website and in the Crinkling News paper editions may receive compensation for the use of their content by educational institutions and governments, including from licensing schemes managed by Copyright Agency.

Payment and renewals

Subscription to Crinkling News cannot be stopped, held or interrupted during your nominated renewal period and all subscription fees paid are non-refundable.

Your initial subscription to Crinkling News should be paid for through our website by logging into crinklingnews.com.au/subscribe and using a credit card or credit/debit card. At this point you can select to enter the Crinkling News subscription auto renewal system, allowing your subscription package to renew automatically unless you cancel it in accordance with our cancellation terms below. Recurring payments will be debited from your provided credit card.

If you do not select auto renewals you will be notified when your subscription package is due to expire and you can then chose to manually renew. You can select to enter or re-enter the auto renewal system at any time by logging into your account.

Subscribers are responsible for ensuring their payment and credit card details are correct. If your subscription payment fails you may not be able to successfully subscribe or resubscribe to Crinkling News.

All pricing for Crinkling News subscriptions include GST unless otherwise specified. Subscribers acknowledge that Crinkling News may change subscription pricing from time to time but any new pricing will only take effect at your next renewal date.

Cancellation terms for auto renewals

You may notify us of your intention to cancel your participation in the Crinkling News subscription auto renewal system at any time, but no later than at least 24 hours before the expiry of your current subscription package, by logging into your account. If you don’t notify us of cancellation at least 24 hours before your next renewal date we may not be able to stop your next payment being deducted. Once you’ve opted out of the system you will then be notified in the usual way when your subscription package is due to expire and you can chose to manually renew or let your subscription lapse.

Customer Service

For any queries regarding your subscription to Crinkling News, including queries about your first issue, contact information for your delivery, when your subscription is due to end, renewals, bulk orders and digital access please email our subscriptions team at subscribe@crinklingnews.com.au and we will get back to you as soon as possible.

Delivery of print issue

Your first print issue of Crinkling News should be delivered within 10 to 14 working days of your subscription order being processed, depending on your location. All newspapers are mailed out through Australia Post and Crinkling News does not take any responsibility for the performance of Australia Post and its distribution processes or channels. You accept that newspaper distribution may be delayed in some areas (for example rural or remote locations) or at certain times due to circumstances beyond Crinkling News’ reasonable control.

You agree that any errors made in entering your contact information and order details on our website are your responsibility. Crinkling News is not liable for any consequences that may arise as a result of such errors or incorrect information, including sending the subscription to the address notified by you.

Accessing digital content

Digital access is via this Crinkling News website. Confirmation of acceptance and directions on how to activate your account will be provided to you via your nominated email address.

The login details associated with your digital access and subscription,­ including your username and password, should not be shared and digital access is non-transferable. You must ensure that your username and password remain secure. If any misuse of your digital access is detected your subscription may be terminated and you will not be eligible for a refund.

Crinkling News reserves the right to modify the content, inclusions and type of any digital product at any time. If digital access is temporarily unavailable or you are unable to access our website or content due to problems not related to our service you will not be eligible for a refund. 

Changes to these Terms and Conditions

Crinkling News may change these Terms and Conditions from time to time and will publish changes on this website. We suggest you check them from time to time to ensure you are up to date and before re-using any content from this website.

If you are having any trouble or have questions, simply send an email to subscribe@crinklingnews.com.au